Privacy policy

6. Contact form and e-mails

A contact form is available on our website, which can be used for electronic contact. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

• E-mail address
• Message
• Name

At the time of sending the message, the following data will also be stored:

• IP address of the user
• Date and time of registration

For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy.
You are welcome to contact us by e-mail. In this case, the personal data transmitted with the e-mail will be stored. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request. In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.
The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 p.1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1lit. b) DSGVO.
The processing of personal data from the input mask serves us solely to process the contact. We will, of course, use the data from your e-mail inquiries exclusively for the purpose for which you provide them when contacting us. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. This is also our legitimate interest.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. If the e-mail contact is aimed at the execution of a contract, the data will be deleted after the expiry of the legal (commercial or tax) storage periods required for this purpose.
You have the option to revoke your consent to the processing of the e-mail and its content at any time. In such a case, the conversation cannot be continued. For this purpose, please contact the responsible person according to § 1. However, this revocation option only exists insofar as the e-mail contact does not serve the preparation or execution of a contract.

7. Newsletter

With your consent, you can subscribe to our free newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent. For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your respective IP addresses used and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
The only mandatory data for sending the newsletter is your e-mail address,
The data will not be forwarded to third parties - except for the newsletter service mentioned below.
We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the sent e-mails contain so-called web beacons or tracking pixels, which are single-pixel image files that are stored on our website. For the evaluations, we link the data [log files] mentioned in § 3 and the web beacons with your e-mail address and an individual ID. The data is collected exclusively pseudonymously, i.e. the IDs are not linked to your other personal data, a direct personal reference is excluded. With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletters, which links you click on in them and infer your personal interests from this. We link this data to actions you have taken on our website. This is also our legitimate interest according to Art. 6 para. 1 p. 1 lit. f) DSGVO. The legal basis for tracking is Art. 6 para. 1 p. 1 lit. f) DSGVO. This data is not forwarded to third parties. This data is evaluated by our marketing service provider. The data is evaluated by our newsletter service. You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via another contact channel. The information will be stored for as long as you are subscribed to the newsletter. After unsubscribing, we store the data purely statistically and anonymously.
For sending the newsletter, we use the Newsletter2Go of the provider sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, www.de.sendinblue.com. For this purpose, the previously described logged data (IP address, registration/confirmation time) and the mail address are stored for the purpose of sending and evaluating the newsletter as well as for optimizing our own services or for economic purposes. However, Newsletter2Go does not use the data to write to the recipient itself or to pass it on to other third parties. Further information about Newsletter2Go can be found at https://www.newsletter2go.de/datenschutz/..
The information will be stored as long as you have subscribed to the newsletter.
The legal basis for the processing of the data after the user has subscribed to the newsletter is Art. 6 para. 1 p. 1 lit. a) DSGVO if consent has been given. The legal basis for sending the newsletter on the basis of the customer relationship is Art. 7 (3) UWG. The use of the dispatch service provider, performance of statistical surveys and analyses as well as logging of the registration process, are carried out on the basis of our legitimate interests pursuant to Art. 6 para. 1 p. 1 lit. f) DSGVO.
The collection of the user's e-mail address serves to deliver the newsletter. The collection of other personal data (IP address, time of registration/confirmation) as part of the registration process serves to prevent misuse of the services or the e-mail address used.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Accordingly, your e-mail address will be stored as long as the subscription to the newsletter is active. The other personal data collected during the registration process (IP address, time of registration/confirmation) are usually deleted after a period of seven days.
You can cancel the receipt of our newsletter at any time and thus revoke your consent by clicking on the "Unsubscribe Newsletter" field in our newsletter unsubscribe or by sending us an e-mail to e-mail or a message to the contact details provided in the imprint. This also enables revocation of consent to the storage of personal data collected during the registration process (IP address, time of registration/confirmation).
With revocation of the newsletter, we simultaneously delete your data in sendinblue and the statistical analyses. A separate revocation of the dispatch by sendinblue or the statistical analysis is unfortunately not possible.

8. SSL encryption

Our website uses SSL encryption in case of transmission of confidential or personal data. This encryption is used, for example, for payment transactions and inquiries to us via this website. To ensure that this encryption is actually active, this is to be monitored from your side. The status of the encryption can be seen on the browser line, which changes from "http://" to https:// in the case of encryption. In the case of encryption, your data cannot be read by third parties. If the encryption is not active, please contact us confidentially via another contact option.

9. transfer of personal data to third parties

9.1 Links to external websites
This website contains links to external websites. We are responsible for our own content. We have no influence on the contents of external links and are therefore not responsible for them, in particular we do not adopt their contents as our own. If you are directed to an external site, the privacy policy provided there applies. If you notice illegal activities or content on this site, you are welcome to inform us. In this case we will check the content and react accordingly (notice and take down procedure).
9.2 Rented server space
We would like to point out that we use a rented server space of the provider Mittwald CM Service, Königsberger Str. 4-6, 32339 Espelkamp, Germany, www.mittwald.de When you visit the website, the provider of the server space may automatically receive information. This information is automatically stored by him in so-called server log files (see § 3), which your browser automatically transmits. You can find more information about the data in § 3.
9.3 OpenStreetMap
We use on our website a map section of OpenStreetMap(www.openstreetmap.de),which is offered by the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1 JU, United Kingdom. The service provides an interactive map that you can use to find and reach us. This allows us to show you interactive maps directly on the website. The following data is processed during your visit

• IP address
• Information about the use of the website
• Location data

The legal basis for the processing of the data is Art. 6 para. 1 p. 1. lit. a) DSGVO. The data processing is carried out to improve the user experience on our website.
To our knowledge, user data is used by OSMF solely for the purpose of displaying the map functions and caching the selected settings.
You can revoke your consent via the browser settings at any time by deactivating all plugins. Otherwise, the duration of storage depends on the storage periods at OSMF.
For more information on the purpose and scope of data collection and processing, please refer to the provider's privacy policy, see https://www.fossgis.de/datenschutzerklrung/.
9.4 Google WebFonts
This site uses so-called Web Fonts, which are provided by Google, for the uniform display of fonts. However, the WebFonts have been integrated locally by us, so that no data transmission to Google or other third parties takes place.

10. Rights of the data subject

If personal data is processed by you, you are a data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the controller pursuant to § 1:

• Right to information
• Right to rectification
• Right to restriction of processing
• Right to deletion
• Right to information
• Right to data portability
• Right to object to processing
• Right to revoke consent under data protection law
• Right to revoke consent under data protection law
• Right not to apply an automated decision
• Right to complain to a supervisory authority

10.1 Right to information
You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may at any time request from the controller free of charge information about the personal data stored about you and about the following information:

• The purposes for which the personal data are processed;
• the categories of personal data which are processed;
• the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
• the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
• the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
• the existence of a right of appeal to a supervisory authority;
• any available information on the origin of the data, if the personal data are not collected from the data subject;
• the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
10.2 Right to rectification
You have a right to rectification and/or completion without undue delay vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete.
10.3 Right to restriction of processing
Under the following conditions, you may request the controller to immediately restrict the processing of personal data concerning you:

• if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
• the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
• the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or
• if you have objected to the processing pursuant to Article 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
10.4 Right to erasure
You may request the controller to erase the personal data concerning you without undue delay, provided that one of the following reasons applies:

• The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
• You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.
• You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
• The personal data concerning you have been processed unlawfully.
• The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17 (1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.
The right to erasure does not exist to the extent that the processing is necessary

• For the exercise of the right to freedom of expression and information;
• for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
• for the assertion, exercise or defense of legal claims.

10.5 Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification/erasure/restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.
10.6 Right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

• the processing is based on consent pursuant to Art. 6 (1) a DSGVO or Art. 9 (2) a DSGVO or on a contract pursuant to Art. 6 (1) b DSGVO and
• the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
To assert the right to data portability, the data subject may at any time contact the controller.
10.7 Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
To exercise the right to object, the data subject may contact the controller directly.
10.8 Right to revoke the declaration of consent under data protection law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. For this purpose, you can contact the controller.
10.9 Right to automated decision-making in individual cases, including profiling.
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects vis-à-vis you or similarly significantly affects you. This does not apply if the decision

• is necessary for the conclusion or performance of a contract between you and the controller,
• is permitted by legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests, or
• is carried out with your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases mentioned in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a data subject on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to assert rights relating to automated decisions, he or she may contact the controller at any time.
10.10 Right to lodge a complaint with a supervisory authority.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR. The competent authority for us is:

Bavarian State Office for Data Protection Supervision (BayLDA).
Promenade 27, D-91522 Ansbach, Germany
Telephone: +49 981 53-1300
Fax: +49 981 53-981300
You can open the complaint form of the Bavarian State Office for Data Protection Supervision via the following link:
https://www.lda.bayern.de/de/beschwerde.html

11. Changes to the privacy policy

We reserve the right to change our privacy practices and this policy to conform to changes in relevant laws or regulations or to better meet your needs. Possible changes to our privacy practices will be posted here accordingly. Please note the current version date of the Privacy Policy.